Shipping Policy

Last Updated: September 16, 2026

At Blue Merle Roasters, we roast our coffee in small batches and package each order with care to help ensure you receive fresh, high-quality coffee.

Processing & Roasting

Orders are typically roasted and shipped within 2–4 business days of purchase. Because we roast in small batches, processing times may occasionally vary.

Orders placed on weekends or holidays will begin processing on the next business day.

Shipping

We currently ship orders within the United States.

Standard Shipping: Typically arrives within 3–7 business days after your order ships
Shipping costs are calculated at checkout based on your order and destination.
Once your order ships, you will receive a confirmation email with tracking information when available.

Please note that shipping times are estimates and may be affected by carrier delays, weather, holidays, or other circumstances outside our control.

Freshness

Coffee is roasted in small batches and packaged promptly to preserve freshness. For the best flavor, we recommend allowing your coffee to rest after roasting before brewing and storing it in an airtight container in a cool, dry place.

Lost, Damaged, or Delayed Packages

If your order arrives damaged, is missing, or appears to be lost in transit, please contact us at [your business email] within 7 days of the expected delivery date. We will work with you to resolve the issue.

Blue Merle Roasters is not responsible for packages delivered to an incorrect address provided at checkout.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible. Because our coffee is roasted in small batches, we may not be able to make changes once an order has entered processing.

Questions

Questions about your order or shipping?

Blue Merle Roasters